Social media marketing has been crucial to the strong recovery of the global travel sector in the post-pandemic era. For many travel and hospitality operators, the pandemic gave them ample time to strategize their recovery, and their efforts began several months before travel restrictions began to ease. These days, social media is a massive marketing platform for the travel industry; if you want to reach prospective travelers, you must engage them across the social networks they frequent. With this in mind, here are five social media marketing strategies that resonate with travelers.
1- Connect With Social Media Influencers
This is the most straightforward strategy, and it is probably the best for many business owners and brand managers. Social media influencers who focus on travel have some of the strongest follower bases; in some cases, they rival the fashion, video gaming, and entertainment influencers. Having your brand mentioned or endorsed by established influencers can boost your reach considerably.
2- Expand Your Presence to More Than One Platform
Although Instagram is the most popular social network for travel content, you should not put all your marketing efforts into a single basket. It is better to engage travelers in all the social networks they frequent, which in 2024 include Facebook, YouTube, and TikTok. The reason you should be on more than one social network is the same reason many travel influencers showcase their content across various platforms, to cast a wider net. Another reason is that if you don’t engage prospects on other social networks, your competitors certainly will.
3- High-Quality Content That Translates Into Value
Social media influencers who thrive in the travel segment rely on the quality of their content to keep them relevant; this is a lesson that all travel brands should learn. One of the best ways to engage with prospective travelers is to provide them with useful content; for example, detailed blog posts that explain how travel insurance and protection plans work. Step-by-step explainers with updated information are always appreciated by travelers; an example would be a short video on what cruise ship passengers can expect from customs agents at various ports of call in the Caribbean.
4- Leverage User-Generated Content
Encourage travelers to share their experiences by using branded hashtags or creating contests managed by your social media channels. The immediate benefit of this strategy is that it can bolster the perception of being authentic and appreciative of customers’ opinions. You can host a photo or short video contest, for example, asking travelers to share their favorite moments from their trip to your destination. The idea would be to showcase the winning content along with a social media update about what they won.
5- Old-Fashioned Social Media Engagement
Get into a habit of responding to comments, messages, and reviews
promptly and professionally. Social networks give you an excellent opportunity to present a friendlier brand image, but you have to be an active participant to derive a marketing benefit. Building relationships with your social media followers is essential for long-term success.
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